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English
Customer satisfaction questionnaire
Dear client,
In order to improve our service and to comply with ISO 9001, Maus Italia kindly ask you to fill in the Customer Satisfaction Questionnaire.
The emerging strengths and critical points will be for us a valuable tool for analyzing and improving our Service.
Personal information
Selling data
Used product (select at least one product)
Questionnaire received by (select at least one item)
Satisfaction level
How would you recommend Maus Italia products to colleagues, customers or other companies?
Min 1 - Max 10
How likely are you to continue using Maus Italia products?
Min 1 - Max 10
How is your satisfaction level?
Min 1 - Max 10
How do you evaluate our time of response?
Min 1 - Max 10
How do you evaluate our sales assistance?
Min 1 - Max 10
How do you evaluate our technical assistance?
Min 1 - Max 10
How did you get to know Maus Italia?
Feedback and observations
What could we do to improve your satisfaction?